Shipping Policy

Domestic (Austria)

Delivery time in Austria 24h – 48h (business days)
All the shipments in Austria are shipped by Post.at.

Standard cost €5

Self-Pick Up

If you are in the Vienna (Austria) region and you want to save on shipping costs, make sure to choose the option “PICKUPVIE” during check-out via our E-shop to save local shipping cost. 

We will notify you via email, once your product is available for self-pick up at our partner shop:

Elisa Malec STORE
Währinger Str. 68, 1090 Vienna, Austria
Phone +43 (0) 660/8585314

Opening hours: MO-SAT 10:00-19:00

Europe

The delivery time for a shipment within the European Union is 2 to 5 business days using Post.at or Hermes.

Standard cost €10

International

The delivery time for a shipment outside the European Union is 4 to 8 business days using Post.at or Hermes, excluding customs processing.

Standard cost €10


Countries outside the European Union are not subject to Austrian Tax.


* Please note that we are not taking charge of the customs tariffs and other fees. You can refer to your country’s local customs authority website for the latest update on rates.

* Please note that the customs duties and the local taxes are payable by the buyer. You can refer to your country’s local customs authority website for the latest update on rates.